Warranty Terms

The warranty period of the product is 2 (two) years from the date of commissioning.

For products not commissioned within 30 days, the warranty period begins on the invoice date.

All parts of the product are under warranty, except for the nozzle, filter, coupling, and hose.

If the product malfunctions within the warranty period, the time spent on repairs is added to the warranty period.

The repair time is a maximum of 20 business days. This period begins upon notification of the malfunction to the manufacturer, seller, or authorized service.

If a malfunction occurs during the warranty period due to production, material, workmanship, or manufacturer assembly defects, the necessary repairs will be carried out under the warranty terms without any charge for labor, replaced parts, or the repair itself.

The commissioning, dismantling, fault diagnosis, maintenance, repair, and part replacement of a product under warranty must be carried out only by services authorized by the manufacturer.

The nozzle, filter, coupling, and hose are excluded from warranty coverage under normal use and wear.

Malfunctions and damages resulting from using the product contrary to the conditions specified in the User Manual, incorrect or faulty installation, intervention by unauthorized persons, usage outside its intended purpose, or any form of user error are out of warranty.

Malfunctions and damages caused by the following reasons are out of warranty:

• Fire
• Lightning strike or lightning-induced overvoltage
• Flood, inundation, and other natural disasters
• Terrorism, sabotage, and similar external factors
• Exposure to high voltage above the permitted operating voltage
• Overvoltage originating from the electrical installation or supply line
• Sudden voltage surges or drops
• Short circuit
• Incorrect electrical connection or reverse polarity
• Electrical problems arising from the grounding system
• Use of the product outside the specified operating voltage, temperature, pressure, or other technical operating conditions

Failure to comply with the maintenance and control periods specified in the LPG Dispenser Periodic Maintenance and Control Chart will result in the product being out of warranty.

Maintenance and periodic control operations must be carried out in accordance with the periods, methods, and instructions specified on page 24 of the User Manual.

Malfunctions caused by the use of unsuitable, non-standard, dirty, or poor-quality LPG in the product are out of warranty.

It is the user''s responsibility to ensure that the LPG used complies with the quality, purity, and operating conditions specified in the product''s technical specifications.

The following malfunctions that may occur as a result of foreign substances that should not be in the LPG — such as caustic, rust, metal parts, mud, sediment, particles, oil, dirt, and similar materials reaching the product — are out of warranty:

• Blockage
• Wear
• Corrosion
• Flow rate or measurement errors
• Valve and mechanical component malfunctions
• Filter damages
• Other mechanical or functional malfunctions

Malfunctions resulting from the failure to clean, inspect, or replace filters within the periods specified in the User Manual will not be evaluated under warranty.

Malfunctions resulting from the use of spare parts, filters, gaskets, consumables, equipment, or accessories that are not approved by the manufacturer or have unsuitable technical specifications are out of warranty.

In evaluations under warranty coverage, the cause of the malfunction is determined as a result of technical inspection and fault analysis. The following points are taken into consideration during the evaluation:

• The product''s maintenance and service history
• Periodic maintenance records
• Condition of the filters and maintenance/replacement history
• Quality and cleanliness of the LPG used
• Foreign substances and particles present in the LPG
• Electrical supply voltage and the condition of the electrical installation
• Grounding and electrical connections
• Operating conditions of the product
• User or unauthorized service interventions on the product
• Whether the spare parts and equipment used are approved by the manufacturer

The final evaluation regarding the warranty coverage is determined as a result of the technical inspection carried out by the manufacturer or an authorized service appointed by the manufacturer.